Privacy Policy

1. Introduction

This Privacy Policy explains how ChainxToken collects, uses, stores, and protects your personal information when you use our Services. We are committed to safeguarding your privacy and handling your data transparently.

2. Information We Collect

• Identity data — name, date of birth, government-issued identification, and verification documents.
• Contact data — email address, phone number, and residential address.
• Financial data — transaction history, wallet balances, and payment details.
• Technical data — IP address, device information, browser type, and usage data.

3. How We Use Your Information

We use your information to provide and improve the Services, verify your identity, comply with legal and regulatory obligations, prevent fraud, communicate with you, and personalize your experience.

4. Sharing of Information

We do not sell your personal data. We may share information with service providers who support our operations, with regulators and law enforcement where required by law, and in connection with a corporate transaction such as a merger or acquisition.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as your account is active and as required to meet legal, regulatory, and operational obligations. When data is no longer needed, we delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Children

Our Services are not directed at individuals under 18, and we do not knowingly collect information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, contact our team at [email protected].